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    FAQs

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    Where can I find my Reliant account number?

    Your Reliant account number is located in the upper right-hand corner of your bill. You can also find your account number on the Weekly Summary Email and the Bill Reminder email.

    How long does it take a bank draft / credit card payment to be credited to my account?

    Bank draft / credit card payments made online will be credited to your Reliant account shortly after the payment is made.

    How do I retrieve my username or reset my password?

    Retrieve your username

    Reset your password

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